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Service Center
0214 384 43
servicecenter@wgl-lev.de

Services for WGL Tenants

“Home” is more than just four walls

We’re here to help you handle all your housing-related matters quickly, easily, and reliably. Whether you have questions, concerns, or need to submit an application—you’ll find the help you need here.

Repair Requests, Emergencies, and Downloads

Here's how we make it run smoothly

Whether it's a repair, a certificate, or a technical emergency—we'll show you the right steps to take. Step by step, with clear instructions and everything you need.

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Online Repair Request
 Emergencies
 Forms & Downloads
 Consulting & Support
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App & Tenant Portal

Digital—yet personal

Take care of many of your needs easily online, anytime. Use the Meine WGL-App the tenant portal. This way, you’ll save time and stay on top of things at home.

QR code for downloading an app from the Apple App Store.
QR code for Google Play to install or download the app.
Housing Tips

Good to Know

Here you'll find lots of helpful tips and information on how to make your home comfortable and safe. Enjoy browsing!

Stamp on the text of the law, verified as accurate and lawful.
Apply for a housing eligibility certificate
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Making your apartment "vacation-ready"
A hand turning the thermostat on a radiator to adjust the temperature. A soft, gray sweater and a light-colored wall in the background.
Preventing Mold in Your Home
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Proper Ventilation and Heating

Get the right advice when you're stuck

Whether you have financial questions, are planning renovations, or need assistance—in the "Advice & Support" section, you’ll find out where to get the help you need and how our trusted partners can support you in your daily life.

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Neighborhood Projects

More than just a place to live

Your neighborhood thrives on community. Whether it’s open gathering places, joint activities, or new ideas, we create opportunities for interaction and support neighborhoods in coming together to take action.

About our neighborhood projects
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