The WGL Team

We’re here for you—in person, by phone, and online. The WGL Service Center is your one-stop shop for all housing-related matters. This is where you can report repairs, get answers to questions about your lease, have certificates issued, and submit suggestions, praise, or complaints. The team ensures that every request is quickly recorded and forwarded to the appropriate department.

Property management is staffed by people who oversee tenancies and reliably manage day-to-day operations. Whether it’s leasing, tenant support, or the service center—this is where issues come together, are sorted out, and handled with patience and clarity.

In the housing industry, people with a sense of responsibility, tact, and organizational skills make all the difference. They reliably manage properties and communities, coordinate processes with foresight, and find sustainable solutions with a focus on service—for both tenants and owners.

This results in a noticeable reduction in everyday stress—with clear processes, reliable communication, and a sense of satisfaction for everyone involved.

The Operating Costs team consists of people who make numbers easy to understand and ensure that billing is transparent. They ensure that operating costs are billed in a way that is easy to follow.

Service GmbH handles everything that needs to be measured, inspected, or repaired. This includes reading utility meters, replacing meters and smoke detectors, and installing new equipment. Caretakers and gardeners are also part of the team: they ensure that the buildings and outdoor areas are kept tidy, well-maintained, and fully functional. Everyone is regularly on the go, wears easily recognizable work clothes, and carries identification so that you always know who is at your door.

The neighborhood team is made up of people who listen, facilitate, and strengthen connections. They understand the local atmosphere, support social projects, and step in wherever dialogue and community are needed. Their work creates spaces where a sense of community can flourish.

These teams work to improve buildings step by step, evaluate technical solutions, and oversee measures that ensure existing structures remain fit for the future. They plan, refine, and implement changes so that homes remain what they are meant to be: reliable places to live.

The New Construction Team develops new residential buildings with foresight and a sense of responsibility. From planning through construction to handover, they create sustainable living spaces tailored to a variety of lifestyles. They build sustainable and affordable homes for Leverkusen.

Our trainees work alongside various teams, take on responsibilities early on, and contribute their own perspectives. Whether interacting with tenants, working on neighborhood projects, or handling organizational processes—they don’t just observe; they get involved. This helps them develop expertise, build confidence, and gain a solid understanding of how housing is organized in a city like Leverkusen.

WGL’s Human Resources department supports trainees, employees, and managers in all HR matters. It provides guidance from the start through to professional development, establishes clear structures, and promotes fair and respectful collaboration. Its mission: to create working conditions in which people are eager to take on responsibility and grow together.

The executive management and division heads set priorities, make decisions, and are responsible for the development of the portfolio. They take a long-term view and create the framework within which effective solutions can emerge.